Privacy Policy

INTRODUCTION

We take your privacy very seriously and this Privacy statement explains how and why we collect, and process your information. This Privacy Policy should be read together with the terms and conditions of our products and services and our Cookies Policy. In the event of any conflicts with regards to data privacy, this Policy will prevail to the extent of the conflict. When you visit our premises, website, social media pages, use our mobile applications, are in the employment of our organization, trade or carry out business in one way or another with the organization, we collect certain personal information and therefore this Privacy Policy describes how we securely collect, and process your personal data. Kyosk has in place technical and organisational measures to prevent accidental loss, unauthorized use, access or disclosure of your personal data and information. Your personal data and information will only be processed in accordance with the law and with this privacy policy.

DEFINITIONS & INTERPRETATION

‘Personal Data’ means any information relating to an identified or identifiable natural person. Personal Data includes biographical data (biodata) such as name, sex, marital status, date and place of birth, country of origin, country of asylum, individual registration number, occupation, religion and ethnicity, biometric data such as a photograph, fingerprint, facial or iris image, as well as any expression of opinion about the individual, such as assessments of their status and/or specific needs; ‘You’ means the person who uses or purchases our products and uses our services or accesses our website or applications; any partners, suppliers, dealers of the Company, any employee of Kyosk or its affiliates, subsidiaries or related parties, any visitor to any of our premises or property and any person whose interaction with us necessitates the collecting of Personal Data; All references to ‘our’, ‘us’, ‘we’ or ‘company’ in this Policy are deemed to refer to Kyosk Digital Services Limited, its subsidiaries, affiliates, assigns and/or associates. The word “includes” means that what follows is not necessarily exhaustive and therefore the examples given are not the only things/situations included in the meaning or explanation of that text.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit our premises, website, social media pages, purchase or use our products and services, or use our mobile applications we automatically collect your personal data in order to improve and provide efficient services to you. We may collect, use, store and transfer different kinds of personal data for marketing and personal data optimization purposes. The data we collect includes:

  • Your contact details including telephone, email, postal and residential addresses
  • National identity registration details
  • Registration information including your login details and other authentication information
  • Demographic information including your age, sex, date of birth, occupation, citizenship
  • Marketing preferences
  • Payment information including credit card numbers, bank details, mobile number details. This is called Order Information.
  • Certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device,
  • Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, your downloads, and information about how you interact with the Site, personal data contained in user-generated content such as blogs and social media accounts. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer, if you agree, and often include an anonymous unique identifier. Cookies help us to provide you with an enhanced browsing experience.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Your personal data will never be processed without a legal basis to do so. The legal basis depends on the purpose for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:

  • Consent – We will only process your personal data and use your information with your consent. You can at any time withdraw your consent by utilizing the ‘opt out’ options we will provide to you.
  • Contract Performance – We will process your information in fulfilment of our obligations under our agreement or transactions
  • Compliance with the Law – Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.
  • Our legitimate business interests – Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights
  • Public interest – We may process your information as required by any circumstances of public interest

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate and manage our relationship with you
  • Improve our services including our website and mobile application experience
  • Screen our orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services
  • Enable you to participate in promotions, competitions and surveys
  • Enable you to access certain products and services offered by our partners and vendors

    • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Any disclosure of your information shall be in accordance with applicable law and regulations. We may disclose your information to:

  • Law-enforcement agencies, regulatory authorities, courts or other statutory authorities in response to a demand issued with the appropriate lawful mandate and where the form and scope of the demand is compliant with the law.
  • Our subsidiaries, associates, partners, software developers or agents who are involved in delivering our services or products to you. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service
  • Publicly available and/or restricted government databases to verify your identity information in order to comply with regulatory requirements
  • Debt-collection agencies or other debt-recovery organisations
  • Survey and analytics agencies that conduct surveys on our behalf
  • Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets.
  • In order to deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties

DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained. Anonymised information that can no longer be associated with you may be held indefinitely.

INTERNATIONAL DATA TRANSFERS

From time to time we may need to transfer your personal information outside the country jurisdiction. Where we send your information outside the jurisdiction, we will make sure that your information is properly protected in accordance with the applicable Data Protection Laws.

YOUR RIGHTS

Subject to legal and contractual exceptions, you have certain rights under data protection laws in relation to your personal data:

  • Right to be informed that we are collecting personal data about you;
  • Right to access personal data that we hold about you and request for information about how we process it;
  • Right to request that we correct inaccurate personal data;
  • Right to request erasure of your data, subject to any legal or regulatory obligations requiring that we retain this data;
  • Right to object and withdraw your consent to processing of your personal data. We may continue to process if we have a legitimate or legal reason to do so;
  • Right to request restricted processing of your personal data noting that we may be entitled or legally obligated to continue processing your data and refuse your request;
  • Right to request transfer of your personal data in [an electronic format].

Changes

Kyosk has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Kyosk

Email: customerservice@kyosk.app